I forgot to update my address before my order shipped. What do I do? Don’t worry, we can still get your LOLA products to you. Just email firstname.lastname@example.org with your new address and we'll get you sorted out. Related articles Are LOLA products available in retail stores? The shipment I received was incorrect. What do I do? Are LOLA products tested on animals? My shipment hasn't arrived or it arrived damaged. What should I do? If I want to adjust my order date or box contents, by when do I need to make changes?