The shipment I received was incorrect. What do I do? If you received the wrong order, please reach out to us at firstname.lastname@example.org and we'd be happy to resolve the issue. Related articles Are LOLA products available in retail stores? Can I get my order shipped overnight? Can I place a one-time order for tampons, pads, or liners? I forgot to update my address before my order shipped. What do I do? How can my friend apply my referral code?